Relevant to:
Event Managers & Assistants*
Account Owners
*Does not apply for Event Assistant

You have now started your journey hosting immersive online events, how exciting!

Just follow these instructions and you'll be well on your way to an awesome event on Remo ✨

1. Register for a Remo account or log in to your Remo account here

2. Click the 'Create Event' button in the upper left-hand corner

If this is your very first event, you'll be asked whether you want to create a fully customized event or jump into a pre-configured event. 

If you choose to create a customized event you can follow the instructions below.

If you choose to jump into a pre-configured event, you can still click the menu button in the upper left corner of your screen, select 'Event Settings', and then follow along

3. Now you'll see what we call Event Settings - this is where you can input all your event-related information (like your event name, and timings) AND build out your very own Remo event space.

Don't worry, we'll take you through each step and what you need to know below!

4. Once you've filled in all the required information, click "Save and Publish Event" to publish your event!

Now let's go through each section in Event Settings:

(If you're interested in a specific section, use the headings below to jump to that section's information right away)

Required Settings

Fill in your Event Details to get started:

a. Event Status: First, you need to indicate if its a public or private event (to see the difference between a public and private event, check out this article) 

b. Event title: This is just the name of your event (you can have a maximum of 68 characters for your title)

c. Event Tagline: Capped at 100 characters, you are encouraged to write a sentence or phrase that summarizes your event concisely and fashionably

d. Start and End Time: Ensure the length of your event corresponds to the Remo plan you’ve chosen.

e. Event Image: The image that your guests will see when they land on your event’s landing page, make sure it correlates to the nature of your event! (you can add GIF images here as well for some movement on your event landing page)

f. Event Page Description: Give your guests a taste of what they will be experiencing within your event (plus, there’s no character limit for this section so write all you want!). For some creative ideas, check out this article

g. Type of event: Let us know what type of event you're hosting (so we can recommend some best practices specific to your event!)

h. Event outcome: Let us know what you want to achieve with this event!

Lobby and Welcome

Decide if you would like to set up a lobby (like a waiting room) and/or a welcome message for your guests when they join your event:

a. Lobby: When enabled, the lobby is by default opened 20 minutes prior to your event starting, so guests joining a little earlier can wait in the lobby until you (the host) allow them to enter your event space. With the lobby, the host can also control which participants enter when (for example, if you have special VIP's that need to join first, the lobby can help you do that. For more ideas on how to use the lobby, click here.

b. Welcome message: Enabling the welcome message means you can craft a special message to show to guests when they first enter your event (it can be an onboarding tip, a special announcement, or simply a "Welcome to the event!" message). 
For more information, check out this article

Floor Plan

a. Floor plans: Floor plans are the best way to create an immersive experience for your event. Remo has built-in floor plans with 4 themes that you can choose from -or- if you've got a particular experience in mind, you can even create your very own design. To learn more about how to create your own, please click here.

b. Expected Attendance: This is where you can set the number of expected attendees you are planning to have. This number also controls how many floors you will have in your event (depending on the floor plan you've selected).

Also,this number cannot be edited once the event starts, so remember to add some buffer!)

Tip: It is also possible to have less than 100 attendees with multiple floors. This can be done if you create a customized floor plan with lesser seats. Learn more about it here.

c & d. Billboards: Remo’s floor plan designs come with two default billboards

  • Left billboard: You can add a video by inserting a Youtube, Vimeo, or Twitch video link (please make sure to use the original link and not a shared link)
  • Right billboard: Designed for text-based information, you can utilize this space to write a welcome message, your agenda, or any important information for your guests. All you have to do is add the billboard title and content you’d like to post. 


Who says that sponsors would only work in a physical event? Well, it works just as well, or even better in Remo events!

Set up your sponsor banners by clicking on the ‘Add Sponsor’ button (check out this article for exact details)

Different floor plans come with varying numbers of sponsor banners. So make sure you have enough before the start of your event!

Feature Toggles

You can easily enable or disable the following features depending on how you plan to run your event:

a. Audience View: Audience View allows you to see the avatars of everyone in the audience while in Presentation Mode (check out this article for more information)

b. Remoji Reactions: Remoji Reactions give your presenters a way to gauge the real-time pulse of guests watching (check out this article for more information)

c. Q&A: In Presentation Mode, there is a Q&A tab where guests can submit their questions to presenters, and upvote each others' questions (check out this article for more information)

d. Chat: This controls whether your guests have access to send messages through General, Table, and Private chat (check out this article for more information)

e. Whiteboard: This controls whether you and your guests have access to the whiteboard during your event (check out this article for more information)

f. Guest Experience Survey: This controls whether guests will be shown a one question survey asking them how they are experiencing your event (the average rating will be immediately available to you as a host - check out this article for how it works!)

Event Agenda

Setting up an event agenda ensures that your content and event schedules are organized and easily accessed by both your team of event organizers and your guests.

For more information on setting up your agenda, please check out this article!

Please note, you can create the Event Agenda after publishing your event


On the Invitations tab, you can invite the following users:

  1. Invite speakers
  2. Invite guests (For a Private event, you must invite guests through Remo - please check out this article to find all the details)

Assign Tables

Have some VIP guests? Or, a cleverly mapped-out seating chart for your event? Using our Assign Tables feature allows you to pre-assign a table for a specific guest to enter when joining the event.

Learn more on how to use this feature here 

Please note, you can Assign guests to tables after publishing the event


You can easily reach a wider audience by streaming your Presentation to Youtube Live (check out this article to find out how)

Post Event

After your event has ended, you can find a treasure trove of information about your event in the post-event tab:

a. View Event Analytics: You can check the engagement of your attendees right after your event.
Please see this article for your guide in understanding your event analytics.

b. Export Guest List: Exporting your guest list via CSV file. Export your Guest List that includes, names, emails, login dates, and time spent in your event.

c. Submitted Questions: Download submitted questions of your guests in CSV format.

d. Download Presentation Recordings: All you need to do is to click on the download icon in order to get your event recording (learn more about it here)

And that’s about it! ✨ 

Feel free to explore Remo’s Help Centre or join our Remo Revolution Community to find additional resources, and tips & tricks to make your next online event the best one to date.