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Knowledge base
Account Setup for Hosts
Account
5
How to Register for a Remo Account?
My Remo Account: Overview
How to Add a Team Member?
Account settings: updated
How to set a user status?
Payment
6
Supported Payment Methods
How to Add a New Payment Method?
My Payment Failed. Why?
What are Subscription Payments?
Where Can I Find my Invoices?
See all 6 articles
Subscription
4
How to subscribe to a Remo Plan?
How to change my plan
How to cancel your Remo Conference subscription
How to use add-ons in Remo?
Customization
6
What can I do with Remo White Label / Custom Event Branding?
How to Turn on Custom Event Branding
How to Setup a Custom Subdomain
How to Customize the Quit Event Survey for Your Remo Event
How to add a Custom Company Badge to your Profile?
See all 6 articles
Event Setup for Hosts
Event Creation
8
How to Create Multiple Floors
How to Create a Remo Event
How to Create a Recurring Event
Creative ways to use the Event Description on your Landing page ✨
All About Remo Landing Pages! ✨
See all 8 articles
Floor Plans
8
How to Select a Remo Floor Plan?
What are the Remo Floor Plan options?
How to Create a Custom Floor Plan
How to Improve Navigation with a Custom Floor Plan
How do I upload my Custom Floor Plan?
See all 8 articles
Onboarding
7
Types of Users
Checklist for Before Running a Remo Event
Difference between a Public & Private Event
Image Recommendations
Account Owner & Team Member: Differences
See all 7 articles
Invitations
6
How to Invite Guests to your Event
How to Create a Private Event and Invite Guests to Your Private Event
How to Invite Someone as a Speaker
How to Turn off Remo's Emails
Calendar Invitations to Remo Events
See all 6 articles
Event Optimization
10
How to Assign Guests to Tables?
How to use the Lobby Feature
How to use the Agenda?
Creative Ways to Use Content Banner Slots!
How to Play Background Music at a Remo Event?
See all 10 articles
Simultaneous Events
4
How to Host Simultaneous Events using the Event Directory
How to Host Simultaneous Private Events?
Simultaneous Events' Timing
How to Present Simultaneously to Multiple Event Buildings!
Event Management for Hosts
Conversation Mode
10
How to Change Table and Floor Names
Smart Announcements!
How to use Announcements to Communicate with your Guests during an Event
How to use the Shuffle Guests Feature?
How to use the Timer Feature
See all 10 articles
Presentation Mode
9
How to Share a Video in Presentation Mode
How to Share your Presentation in Remo?
Q&A: How it Works...?
How to Record a Presentation
How to Invite a Guest onto Stage during a Presentation
See all 9 articles
Attendee Management
7
How to Invite a Guest to the Green Room or to Your Table
Moderating at your Remo Events!
Can I Export or Delete the Event Chat?
How to Remove or Block a Guest from your Event
How to create a poll or quiz?
See all 7 articles
Whiteboards
7
Getting Started with Miro!
How to Use the Miro Whiteboard on Remo?
How to Create a Miro Whiteboard Account?
What functions or tools are available on a Miro Whiteboard?
How can I Play Games on a Miro Whiteboard?
See all 7 articles
Post-Event
8
Your Event Ended. What's Next?
How to Download your Guest List
How to Download Recordings from Presentation Mode
How to Interpret your Exported Post-Event Guest List
How to Delete Events
See all 8 articles
Using Remo as a Host, Guest, Speaker, Sponsor
Getting Started
10
How to Register for an Remo Event?
Checklist before Attending a Remo Event
How to Fill in your User Profile
What is Guest Login and How to Use It?
What are the Current Notifications or Sounds I Experience during the Event?
See all 10 articles
Conversation & Presentation Mode
11
How to Connect with Guests during a Remo Event
How to Apply a Virtual Background to your Camera?
How to Share Screen in Remo Conference
How to use Remoji Reactions?
How can I find myself at a Remo Event?
See all 11 articles
Speakers
1
Getting Started as a Speaker
Sponsors
1
How can I use the Miro Whiteboard for my Booth?
Integrations
Event Registration
3
How to use the Zapier Integration for Remo?
What are some good QR Code Generators for my Event Landing Page?
How to integrate Remo with Pabbly Connect
Streaming
6
How to Stream to Remo ✨
How to Play a Youtube Live Stream at your Remo event?
How to Stream Out a Remo Presentation using RTMP
How to Stream Out a Remo Presentation to Youtube Live
How to Stream Out a Remo Presentation to Linkedin Live
See all 6 articles
Audio & Video
4
How to use OBS to Stream into Remo?
How to use vMix to Stream into Remo?
How to Apply a Virtual Background (using 3rd party tools)?
What are some Effective Noise Cancelling Applications I can Use?
Event Platforms
2
How to use the Swapcard and Remo integration?
How to use the Event Cadence and Remo integration?
FAQs
How is Remo different from other platforms?
1
Remo Conference vs. Hopin: What's the Difference?
Additional Services
4
What Additional Support Services are Available for my Events?
What are some additional Event Services offered?
Does Remo offer any referral benefits for virtual event agencies?
Recommendations for Recording Tool Alternatives
Suggestions
1
I have a Suggestion!
Reporting Errors
2
I encountered an Error. How do I Report this?
How to Activate the iPhone Debug Console or Web Inspector?
Security & Accessibility
Security
4
How Remo Processes Sensitive Information
Data Remo Collects about Users
What Security Standards does Remo Adhere to?
How to Recover/ Change your Password
Accessibility
4
How to use Closed Captions in Remo (using 3rd party tools)?
Accessibility Ideas for Remo Events
What are some of the Keyboard Shortcuts in Remo?
How to use High Contrast with Remo!
Troubleshooting
Technical Requirements
10
What Operating Devices and Browsers are Supported on Remo Conference?
What are the Bandwidth, Firewall, Proxy and Network Requirements for using Remo?
What are the Technical Requirements and Supported Computer Devices for using Remo Conference?
General Troubleshooting Recommendations
How to Troubleshoot Your Firewall
See all 10 articles
Microphone, Camera or Speaker
12
My Mac Camera or Microphone is Not Working
My Windows 10 Camera or Microphone is Not Working
My Android Camera and Microphone is Not Working
My iPhone Camera and Microphone is Not Working
How to Allow Chrome Access to my Camera and Microphone
See all 12 articles
Screen Sharing
2
Common Issues with Screen Sharing
Screen Sharing does not work on MacOS Mojave or Catalina
Account Problems
3
I Upgraded and made Payment for my Remo Subscription but I still see I'm on the Old Plan
Problems with your account (Log in/ Sign up)
Not receiving Remo emails? Unable to open our website?
Technical Tests
1
Ping Test: Connection Latency Check
Whiteboards
1
Common Issues with Whiteboards