Relevant to:
Guests
Speakers
Event Managers & Assistants
Account Owners
❌
❌
✅
✅



Creating a Custom Registration Form is a great way for hosts to collect additional information from attendees at the time of registration. 


You can set up all kinds of questions to ask your attendees, such as their attendees' interests in future events, how they heard about your event, your language preference, and much more!


So, let's dive in to how you can set up this registration form for your event:


Adding custom registration questions is completely optional for event hosts. If you do not wish to collect anything beyond name and email (these are automatically collected), guests will follow the usual registration or join event process which can be found here.


This article covers: 


How to Create A Custom Registration Form: 


1. Go to your My Events dashboard, and find the event you would like to add a custom registration form to

2. Click the pencil icon for that event to enter the Event's Settings

3. Click on the "Advanced" tab

4. Select "Registration", this will open your registration form

5. Click on "Add Question" to add your first question


Registration questions can only be added to published events. If the "Add Question" button is currently disabled, you need to first publish your event (click the "Save & Publish" button in the top right corner. Then, you can follow the steps above.)


6. Choose the type of question you wish to add:

  • Single Line Text: Allows answers up to 100 characters
  • Paragraph Text: Allows longer-form answers, up to 300 characters
  • Single Select: Multiple-choice question, where only one answer can be selected  (Up to 10 options - can select one option) 
  • Multi Select: Multiple-choice question, where multiple answers can be selected (Up to 10 options - can select multiple options)


7. Type in your question

8. For Single Select or Multi Select type questions, you can also enter your answer options below

9. If you want to make this question required, tick the "Mark as required" checkbox.

10. Click "Save Question"

11. Repeat steps 5-10 to add another question


Currently, there is a maximum of 5 questions that can be added to your form to avoid overwhleming attendees during registration.


12. After each question is created, you'll be able to see all questions on the list in your Registrations tab


The order of the questions on your form will correspond to the order of questions in this tab. If you want to re-arrange this, you can drag and drop questions in your preferred order.


Please note, your attendees' name and email will already be collected during event registration


13. If you need to edit a question, hover over the question you'd like to edit and click the pencil icon


14. If you need to delete a question, hover over the question you'd like to remove and click the bin icon

Please note, deleting a question will also delete all associated answers with it, if any.


Examples of questions you can include.
- How did you hear about this event?
- What are your social media handles?
- What part of the event are you looking forward to the most?
- What is your job title?

What does this look like for guests registering:


If you have added custom questions to your registration form, when guests register for or join  your event, they'll be able to see and answer your questions. 


Check out this video for a demo on what your guests will see when registering for an event that has custom registration questions


Guests will only be asked once to answer custom questions. 

If a guest registers for your event 2 weeks before it starts, they will see and answer questions then. When that same guest returns to actually join your event when it starts, they will not see the questions or have to answer them again.

Adding, Editing, or Deleting Questions After Registering

  • If you add a question after a guest has already answered... 
    • the guest will not see the new question added (regardless of it being optional or required).
  • If you edit a question after a guest has already answers...
    • the guest will not see the edited question (regardless of it being optional or required).
    • Answers collected for the previous version and the updated version will be stored together.
  • If you delete a question after a guest has already answered... 
    • all collected answers to that question will also be deleted

How to View and Analyze Question Answers?

1. Go to your My Events dashboard, and find the event you would like to view answers for

2. Click the pencil icon for that event to enter the Event's Settings

3. Click on the "Invitations" tab

4. You'll be able to see the answers to your questions in the Speaker and Guest List

5. Each question will have its own column with the corresponding answers collected for each speaker/guest

You can also choose to export your Speaker and Guest List to a CSV for further analysis


Now you have your custom registration form ready to go! ✨

Frequently Asked Questions

  • On which plan, can I add a custom registration form for my event?

The Custom Registration Form is available on all paid Remo plans! We believe this is an essential tool in an event organizer's toolbox, so we wanted to ensure everyone had access to it.


  • How many questions can be added to the custom registration form? 

As of now, there is a maximum limit of 5 questions that can be added in the form.


  • Can I use multiple questions of the same type (e.g. multiple single line text questions or multiple single select questions)? 

Yes you can! You can create your custom form with whatever mix of supported question types you like.


  • What happens if I add a new question or edit an existing one after some guests have already registered? 

If you add a question after a guest has already answered, that guest will not see the newly added questions the next time they return for your event. However, any guests registering for the first time after the new question has been added, will be able to see the new questions as well. So, we recommend finalising your registration form prior to collecting registrations.


Similarly, if you edit a question after a guest has already answered, that guest will not see the edited question. However, any guest registering for the first time after that edit has been made, will see the edited version. Please note, any answers collected for the edited question will still be displayed in a single column on the export.


  • What happens if I delete a question? 

If you delete a question after a guest has already answered, all collected answers to that question will also be deleted.


  • In what order do my questions show on the registration form? 

Questions will appear on the form in the same order they appear on your Registrations tab. Once you have added all your questions, you can re-order them as per your preference in the Registrations tab - just drag and drop to re-order the questions.


  • Can I preview my custom registration form? 

Yes you can preview your form by navigating to a new tab and opening the link to your event landing page. From there click "Register for your Event" and log in as a guest (do not use your host email address). After you've logged in, you'll be able to see your form just as a guest would!