Relevant to:
Guests
Speakers
Event Managers & Assistants
Account Owners


Guests worried about how to contact the host before joining the event? We have it sorted with the 'Contact Host' button that lets event attendees contact the host for any questions while registering or joining the event.


Below are the steps on how to use this feature:


1. Find the event you'd like to add a contact channel to in your My Events dashboard


2. Click the pencil icon on your event card to enter your Event Settings 


3. Select 'Event Details' on the left under 'Advanced'


4. Scroll down the page to select 'Add Contact Channel'




5. You can add up to 3 contact channel options (email, phone, or other).


6. That's it! Click on Save and Close to see the changes on landing page/mic and camera check page.


7. When a contact channel is added, a new Contact Host button will appear on your event landing page and mic-cam-check page as shown below:


8. When a guest clicks on it, they'll be able to view all the contact channels you've added as well as user and event-related information like the event name and their email address/name for troubleshooting purposes.